83% of Employers Want AI in Benefits. Only 24% of Employees Use It. Here Are the Platforms Closing That Gap.
Prudential's 2026 Benefits & Beyond study reveals a 59-point gap between employer ambition and employee adoption of AI in benefits. Five platforms — Benepass, Benifex, Darwin by Mercer, WTW Rewards AI, and Selerix — are taking different approaches to close it.