SHRM: AI Adoption in HR Jumped 17 Points in a Year — But the Real Barrier Isn't Tech
SHRM's 2026 survey shows AI use in HR surged from 26% to 43% in one year, with 89% of adopters reporting efficiency gains. Yet 72% of HR professionals say nontechnical barriers alone would prevent full automation — and the #1 barrier is employee preference for human interaction.